Portals to enhance service provider and customer relationship

• Provider Portal – web-based administration/reporting tool
• Customer Portal – web-based multi-level, combined reporting tool

Mobile Applications - handheld data collection applications for the EyeOn toolset -

• Agent – PDA-based handheld application adaptable to each provider’s configuration and can be used with bar-code data collection and RFID technologies
• Layout Designer – Windows application for provider to generate detailed customer property diagrams on historical data and checkpoints
• Productivity Manager – To collect from remote bar code scanners on simple time stamp data

• Business objects, i.e. customers, locations, service types, defined and mapped
• System manages all of the communications, data mapping, data merging, etc.
• Individual plug-in can be defined and designed to work in batch or real-time mo